Apple Recalls iPhone 15 Models, Quickly Unveils iPhone 16 for Holiday Season

Apple Recalls iPhone 15 Models, Quickly Unveils iPhone 16 for Holiday Season
Apple
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CUPERTINO — October 8, 2023 at 2:29 pm PDT — Apple Inc. is committed to delivering exceptional quality and safety to its customers. Today, the company is announcing a voluntary recall of iPhone 15 models due to isolated reports of overheating. In response to this situation, Apple has taken swift action to address the issue and is offering the highly anticipated iPhone 16 as a replacement beginning in November 2023, just in time for the holiday season.

The safety and satisfaction of our customers are paramount to Apple, and we take all product issues seriously. The recall of iPhone 15 models is being conducted in cooperation with relevant regulatory authorities and is focused on specific batches of the product.

Key Information Regarding the Recall:

  1. Issue Identification: Apple identified a limited number of iPhone 15 devices that may experience overheating, potentially leading to safety concerns. The issue has been isolated to specific manufacturing batches.
  2. Customer Safety: Apple is committed to the safety of its customers. While the number of affected devices is small, the company is taking proactive steps to recall and replace the impacted iPhone 15 models.
  3. Recall Process: Customers who have purchased an affected iPhone 15 model will be contacted by Apple with instructions on how to return the device. Apple will provide a full refund or a replacement with an iPhone 16, free of charge.
  4. iPhone 16: The Future of Innovation: In line with Apple’s dedication to innovation and customer satisfaction, the iPhone 16 is set to redefine the smartphone experience. Featuring cutting-edge technology, advanced features, and an exceptional user experience, the iPhone 16 will be available for customers beginning in November 2023.

Apple CEO Tim Cook expressed his commitment to resolving the issue swiftly and ensuring that customers have access to the latest and most advanced iPhone technology. “At Apple, we hold ourselves to the highest standards of quality and safety. While we regret any inconvenience this recall may cause, we are excited to introduce the iPhone 16, which we believe will set new industry standards for innovation and performance,” Cook stated.

Apple encourages all customers who may have purchased an iPhone 15 model to visit the dedicated recall page on the official Apple website or contact Apple Support for detailed information on the recall process and how to receive their new iPhone 16.

For media inquiries or further information regarding the iPhone 15 recall and the release of the iPhone 16, please contact Apple Support.